Spot Accounts Highly Active on you Developer & Technical Docs

By tracking frequent interactions with your product docs, you can pinpoint buyers and champions who are actively researching your product’s capabilities.
Account
Centric Playbook
1
min read
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Reo.Dev Intel Features Used
Number Icon
Developer Count #
Tag Icon
Tags
Executive Icon
Find Buyer
Lifecycle Stage Icon
Lifecycle Stage
User Favourite Icon
Customer Fit Score
Reo.Dev Data Sources Used
Docs Icon
Product Docs
Funnel Icon
CRM
Price Tag Icon
Pricing
Pages Icon
Website Pages
Pages Icon
Product Pages

Introduction

In this Playbook, you’ll identify accounts demonstrating high engagement with your Developer Documentation, a clear signal of deeper technical interest and potential evaluation.

By tracking frequent interactions with your product docs, you can pinpoint buyers and champions who are actively researching your product’s capabilities. Using Reo.Dev’s filters and tagging, you’ll segment these accounts effectively, building a strong foundation for personalized outreach that aligns with their specific exploration stage and interests.

Create Segment

The primary segment focuses on accounts with active engagement in your product documentation. The filters are configured to capture meaningful activity by setting the count of interactions to greater than two and the date range to the last 180 days, ensuring recent and relevant account activity. Additionally, we include only those accounts with more than two identified developers, covering both de-anonymized and anonymized profiles. Use this enriched segment as a basis for personalized outreach and deeper engagement, refining your strategy with subsequent plays for tailored messaging.

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Segment Criteria

  • Segment: Basic
  • Segment Type: Accounts
  • Segment Filters:
    1. Under Activity Type - Docs – Includes any - Select ‘Docs Review’ & Count of Activity is set to Greater than 2 & Date Range is set to ‘Last 180 Days’.
    2. Under Intel – # Developer: Greater than 2
    3. Use the "Matches All" operator so that all filters are applied collectively.

Tip: If your segment seems too narrow or broad, adjust the activity date range or the activity count filters to get your desired pool of accounts.

Segment Criteria and Filters Added Screenshot
Replicate in Segments

Plays

Plays are step-by-step strategies designed to help you use Reo.Dev's features effectively, guiding you through specific actions to uncover high-intent developers and optimize your outreach.

Play 1: Find New Buyer Contacts from Accounts Highly Active on your Product Docs & add them to your Apollo Email Sequences

In this Play, you’ll identify and engage new buyer contacts from accounts that have been highly active on your product docs, which often signals deeper interest in your product. You’ll apply targeted filters like customer fit, CRM lifecycle stage, and developer funnel stage to pinpoint high-fit accounts and discover additional buyers within Reo.Dev. Once you identify these new buyers, you’ll add them to your Apollo email sequences for timely and personalized outreach.

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  1. Navigate to the Prospects Tab:
    • Click on the account of interest → Go to the Prospects tab.
    • Choose between the Buyers or Developers sub-tabs based on your target audience.
    • For more detailed steps on using this feature, refer to our Find Buyer Contact Guide.
  2. Utilize the "Find More Buyers" Feature:
  3. Click on Find More Buyers to discover additional prospects. This feature leverages AI to identify decision-makers based on:
    • Developer Activity Location: Suggests prospects from locations where active developers interact with your assets.
    • Seniority Level: Automatically includes profiles at the “Director” level or higher for effective targeting.
    • Adjust filters like Location, Seniority, and Job Function for precision. Refer to the detailed Find Buyer Contact Guide for full filtering options.
  4. Create and Save Personas:
    • Quickly access predefined buyer attributes by creating a persona.
    • Click Select or Create Persona → Add desired attributes → Save Persona.
    • The next time you use the tool, you can instantly select your saved persona for streamlined searching.
  5. Import from CRM:
    • If your CRM is integrated, click Import from CRM. This feature synchronizes existing prospects from your CRM, helping avoid duplicate outreach efforts.
    • For more details, see the Find Buyer Contact Guide.
  6. Add to Outreach List:
    • Select relevant buyer profiles and click Add Buyers. These contacts will appear in the list, enriched with their source information.
  7. Apollo.io Integration (Recommended):
    • To streamline outreach, directly add selected profiles to your Apollo.io sales sequence:
      • Click Add to Apollo Sequence → Choose the relevant sequence.
      • Confirm the sender and click Send to Sequence.
    • For detailed Apollo.io configuration with Reo.Dev, check the Apollo.io Setup Guide.

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Play Agnostic Execution

The above play is consistent across different segments, playbook collections and plays. Whether you’re targeting top accounts, recent product sign-ups, or competitors’ users, the goal remains the same: Activate your outreach list effectively. By following this structure, you can ensure a robust, multi-channel outreach strategy that maximizes the use of high-intent signals gathered by Reo.Dev and win more deals.

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Play 2: Identify Accounts Active on your Product Docs& Evaluating your Pricing via Reo.Dev ‘Custom Tags’

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This Play uses custom tags feature to surface high-intent accounts demonstrating recent engagement with key sections and pages of your product.

In this illustration we have shown how to discover accounts recently active on your pricing page and create custom tags for it. Analyzing interactions with the pricing page helps identify potential buyers who are actively evaluating costs and exploring purchase options, signaling strong commercial interest.

By focusing on this tag, you can quickly prioritize accounts that are deeper in the buying journey and are showing interest in pricing details, enabling targeted and timely outreach.

This Play helps you identity the right context for your messaging. For example, with the above, once you learn which accounts that are highly active on your product docs are also viewing your pricing page, you can use Play 1 (Find New Buyer Contacts) to find more buyers and send them contextual messaging based on the identified Tags.

Similarly, you can use the Custom Tags feature to highlight any account in your above created segment, that is doing other activities of interest such as forking your Github repositories, executing CLI commands and more.

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Create a Custom Tag - Viewed Pricing

  • Segment Type: Create it for both Account and Developer Segments.
    • Tag Name: Viewed Pricing
    • Description: Flags accounts with more than three visits to the pricing page, indicating strong purchase intent.
    • Prerequisites: Ensure the Pricing page is configured under Key Pages. For setup instructions, refer to this article.

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  • Example Use Case: Prioritize these accounts for outreach due to high interest in your commercial offering.
  • Bonus Tips & Recommendations:
    • Combine this tag with the Buyer Involved tag to identify accounts with decision-making authority.
Viewed Pricing Custom Tag Segment Criteria Screenshot
Viewed Pricing Tag

Explore Our Tags Handbook for Broader Use Cases

This use case illustrates how tags can be used. To discover more tag-based strategies and additional examples, refer to the complete Tags Handbook. It includes several other versatile use cases, allowing you to create customized outreach strategies by leveraging pre-built and custom tags in Reo.Dev.

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Play 3 (Advanced): Identify Accounts Active on your Product Docs engaging with Key Product Feature Pages via Reo.Dev ‘Custom Tags’

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This play leverages the Reviewed {Feature A} tag to surface high-intent accounts showing recent engagement with key product features identified recently from your product docs activity.

By focusing on this tag, you can quickly prioritize accounts actively exploring feature pages with commercial value, where {Feature A} represents the specific feature name, allowing for flexible and targeted tracking of feature-level interest.

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Step 1. Create a Custom Tag - Reviewed {Feature Name}

  • Segment Type: Ideally create it for both Account and Developer Segments.
  • Segment Criteria: Advanced
  • Tag Name: Reviewed {Feature A}
  • Description: Flags accounts reviewing a specific commercial feature page, indicating potential interest in {Feature A}.
  • Prerequisites: Ensure the relevant feature’s page is configured under Key Pages (Website, Docs, Product). For setup, refer to the relevant

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  • Example Use Case: Prioritize outreach for accounts reviewing high-value product features. This data point enables more targeted, contextual communication, increasing the relevance of your messaging. For marketing teams, this tag can create remarketing audiences for LinkedIn and ABM networks, amplifying awareness among engaged prospects.
Reviewed Feature Name Custom Tag Advance Segment Criteria Screenshot
Reviewed Feature {A} Custom Tag

Step 2. Refine Your Target List with the Custom Tag & Advanced Filters

  • Step 1: Navigate to the segment list that you had created at the beginning of this play.
  • Step 2: Click on the Add Filter button and select the tag name you had just created → Reviewed {Feature A} and apply that filter.
  • Step 3: This narrows your list to accounts that have interacted with high-value feature pages, indicating intent for opportunities.
  • Step 4: List Sorting
    • Sort the list based on # of Developers from highest to lowest to focus on accounts with more active developers.
    • Filter by Customer Fit Score (High & Medium) for additional prioritization. For setup instructions, refer to this guide.
    • If CRM is connected, use Lifecycle Stage filters (Discovery, In Market, Pipeline) to rule out existing customers and customize outreach based on the CRM stage.
    • Utilize Dev Funnel Column for identifying the funnel stage and crafting more tailored messaging.
  • Bonus Tips & Recommendations:
    • Use this tag structure and create it for all key features of your products (e.g., "Reviewed Feature A, B, C") to build a comprehensive interest map.
    • Export the segment list or sync it to your CRM for remarketing via ads or to send out feature driven emailers.

Explore Our Tags Handbook for Broader Use Cases

This use case illustrates how tags can be used. To discover more tag-based strategies and additional examples, refer to the complete Tags Handbook. It includes several other versatile use cases, allowing you to create customized outreach strategies by leveraging pre-built and custom tags in Reo.Dev.

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Summary

In this Playbook, you identified accounts actively engaging with your product documentation, signaling a strong interest in evaluating technical details. By using Reo.Dev’s segmentation filters, you focused on recent and significant interactions, narrowing down to accounts with more than two active developers and multiple documentation views in the last 180 days. These accounts are likely in the evaluation or implementation phase. With this targeted list, you can now proceed to tailor your outreach based on the specific docs they interacted with, aligning your messaging to address their technical queries and showcase relevant product features, ultimately accelerating their journey towards a purchase decision.

If you have any questions or need further assistance, please reach out to support@reo.dev or connect with your Customer Success Representative.

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